Return policy

Customers have a withdrawal period of 24 hours from the date of receipt within which the purchase may be revoked and the company will refund the amount paid, being the buyer’s possible bank charges for return. In order to effectively carry out the right of withdrawal, the Customer must send an email to the address, indicating their order number and the reason for the cancellation.


In case of receiving a defective wine, the company will proceed to its replacement or refund of the amount, steps that will be free for the consumer. The company is responsible for the lack of conformity that manifests itself within 48 hours of delivery

Payment conditions

The customer declares that he has full capacity to make the purchase, being of legal age and in possession of a valid credit or debit card. The Client guarantees and is responsible for the validity of all the data provided on his card.